Hyster enjoys a terrific relationship with the majority of its customers due its focus on creating total client satisfaction through its world class manufacturing. Our objective is to anticipate the requirements of all our customers in addition to deal with them with lift trucks that deliver the reliability, the value and the performance which they truly demand.
Hyster completely believes in starting with the customer. The company performs annual focus groups and offers on-going voice of customer research that is conducted both on-line as well as in the field. We have over 400 design engineers to translate that input into smart designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best machine practices come together. Other advanced tools like dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
All of our machines are subjected to physical, environmental and virtual tests, so as to ensure the lowest ownership cost and total reliability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications so as to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Each and every aspect of plant operation is driven by DFT lean manufacturing principals toward a single goal: to provide total client satisfaction and flawless quality 100 percent of the time, every time.
Total Quality All The Time
Hyster uses an integrated Manufacturing Execution System or MES to initiate excellence from the start. The MES is responsible for managing production flow. The MES coordinates line activities like for instance quality verification and part sequencing. It also utilizes quality gates and torque tools to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits in each and every shift. These audits really hold all workers responsible for constant quality, along with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide variety of features. The corporation has remained completely devoted to its key focus on both quality and safety, on being innovative each and every time, and by offering some of the best material handling equipment on the market. These are only some of the reasons the company has become a leader within the business.